First off, please accept my sincere condolences. Careless actions like this are EXTREMELY annoying. Once I had a vehicle in for service and they had to remove one of my chrome wheels (not the FJ) and they ham fisted it with the power wrench when mounting or dismounting it, leaving a number of gashes across the surface (brand new vehicle). They replaced the wheel but what they did to your FJ will never be able to be fixed as new, even if they DO paint it.
All you can do is chalk it up as a lesson. That being that you avoid taking your vehicle into a dealer unless it is absolutely necessary and if you ever do need to, you make it very clear to the service writer that you are METICULOUS and ANAL and it would be good to let the persons touching or working on it to know that going in. You won't accept or expect careless work. Think about what work is being done too. The lower you go on the totem pole of workers, the less they are paid and the more apt they are to be careless. I would almost request that I talk before hand to whomever would be working on it. It's sad that it has come to that being necessary, but it's worth a shot.
Otherwise I guess you get it painted or ask for a bunch of accessories and live with it? What else can you do?
I have to get the tires replaced under the recall and I am already nervous that my alloys will take a beating when this happens. Car dealers are not a good place for wheel and tire servicing and I have no choice but to let them do it.
It sucks man.
