The service manager is being good about all this so far. He admits it was their screw up and is trying to make it right with me. If that was not the case, I would have already had my wife (the attorney) talk to him
!
I still don't want to get the dent filled and repainted. I just have more faith in the factory paint.
I figure the repainting would cost them at least ~$500, so I'm kinda using that as a basis for negotiation.
Do I ask for a check for $XXX? How do I quantify that?
Should I go for the prepaid maintenance or a warranty?
Maybe a kick-a** deal on new tires?
