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AceTechno previously said:
Since their are a few us now using this device. I would keep a steady call into Dice Electronics Tech Support so they don't forget about us. If we call them often asking about the firmware update they will be more incline to work on it faster, I would think. The one tech guy I talked to said about 60 days. If we keep naggin them and calling they will get to it faster to get us off their back. Trust me the Tech Support people talk to the Engineers all the time. I Project Manage Home Theater sales and installs all the time. When I have problems out in the field and the home owners are calling me day and night on my cell and at the office. I can't wait to get them out of my hair. Just a BIG thought on this. 1-888-342-3999 Ask for tech support.
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I phoned today to find out about the firmware … and realized this company is reincarnation of Dension - I believe it's actually owned by them (same receptionist answered the phone from 2 years ago). I installed four separate Dension units in my Acura (not one worked) before giving up and going to another brand … I swore I would never [knowingly] buy another one of their products. I just hope they have a different tech support department … if not, we won’t be getting text anytime soon.
