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Re: Dice - Looking For A Response!!!!
I think the support channel is appropriate if you want a refund or the standard response, "send it back and we will send you a new one". This is a reasonable forum for a vendor to respond to what is probably a fundamental problem with the unit. I also think they should be up front about these issues before selling additional units to forum members.
I know that, in the TRDSource portion of the forum, people have had minor issues and the vendor has quickly acknowledged / dealt with them. I would personally like that to be the standard some of the other vendors live up to.
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