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Re: Paint Chipping Class Action?
Talked to the Regional rep yesterday on the phone, and she said that I am the only one having any issues with the paint. Explained to her that I have heard to the contrary, but the company line is that there is no issue.
They have offered to repaint the a-pillars, but nothing else (backing off from earlier offering to repaint the entire vehicle).
If anyone is having this issue, please call the Toyota support number at 800-331-4331 so that they will have more issues logged on this problem. She said I had legal remedies, but I explained to her that I would rather solve the issue without legal entanglements if at all possible. Although she was towing the company line, she was sympathetic to my issue, and was gently suggesting I start something official as was outlined in the owner's manual.
If we want to share Toyota case numbers, I'm all for that so each of us would have a comeback when we hear that we are unique and they have not heard of this issue before.
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_____________________________________________ 07 FJ Voodoo Blue 96 328is 01 X5 _____________________________________________
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