Rock Rails

[tikoys]

I have tried several times to contact both Bentup and Demello about sliders. So far no one has answered the phone. Only an answering service. I left messages at both places but no one has returned my calls. How can they do business this way?!! Anyone else have this problem? Tomorrow I am calling All-pro. The first people that actually contact me or answer the phone will get my business.

[Mtbcoach]

tikoys previously said:

I have tried several times to contact both Bentup and Demello about sliders. So far no one has answered the phone. Only an answering service. I left messages at both places but no one has returned my calls. How can they do business this way?!! Anyone else have this problem? Tomorrow I am calling All-pro. The first people that actually contact me or answer the phone will get my business.

Can only speak for my interactions with DeMello...excellent. Exchanged a couple emails (answered in a day), talked on the phone once, made the order on-line, received email confirmation of order with expected ship date, received call from them before they shipped to make sure I didn't want them powder coated, shipped on the day they promised, received email confirmation of shipment with UPS tracking number, watching them crawl across the country to be delivered Friday. Ordered 6/25, UPS delivery 7/7, not bad in my eyes.

All in all, I couldn't have asked for better service. I know others that have had similar experience with Bentup but I can't speak personally for them. I could only expect that you caught them with post-holiday catch up. Regardless, I would expect that any of them would be glad to have your business, it just depends on which ones you prefer and how fast you need them on your FJ.

[tikoys]

Not in a hurry. I just like to talk to someone in person. Maybe I should have more patience. Why didn't you want them to powdercoat?

[MissFJ]

Not sure what goes on in other shops, but my fab guy won't answer the phone if he's in the middle of welding/working on something. He doesn't have "office staff" (besides me ). Did you leave a message? I can't imagine them not calling you back when they got the chance...

[Mtbcoach]

tikoys previously said:

Not in a hurry. I just like to talk to someone in person. Maybe I should have more patience. Why didn't you want them to powdercoat?

I'm considering using the Rhino Lining process or I'll just paint them myself. I get the impression that the Rhino Lining may be more durable, particularly on the "non-skidding" surface, not as prone to chipping. At least, that has been my experience with the process in truck beds. I don't expect miracles on the skidding surface, that will have to be refinished with rattle-can paint as needed.

But, the Rhino guy here quoted me a price of ~$200 and I think that is steep. I have a couple guys within a decent drive and once I get them, I'll get a more formal quote.

[JDEMELLO]

tikoys previously said:

I have tried several times to contact both Bentup and Demello about sliders. So far no one has answered the phone. Only an answering service. I left messages at both places but no one has returned my calls. How can they do business this way?!! Anyone else have this problem? Tomorrow I am calling All-pro. The first people that actually contact me or answer the phone will get my business.

Are you sure you called us?

714-444-4049 we have not gotten any calls we havn't returned?

[tikoys]

Did get a call from Emily at bentup today. Will get sliders from them.

[MissFJ]

To each their own on picking sliders I guess I'd be more interested in design/price than phone call. Oh wait, then again, I have sliders