Bah- truth be told, most of that "competing vendor" stuff is just BS- we generally work together closely as a Toyota team. The Parts Manager at Reggies store is a very good friend of mine and our families go out to dinner together even though our stores are close and much of our customer base (wholesale & retail) overlaps.
Hell, even Matt (TRDSource) and I talk and we would do anything we can to help each other out obtaining parts or technical assistance.
People just like to imagine this "cut-throat competitiveness" and drama for some reason (some dealerships do play this up in varying degrees), but for the most part we all work together.
It's important to understand that the Fixed End (Parts, Service & Body Shop) of the business is much different than the Sales side of the business. Parts guys especially know that someday we may need something, and you never know who you will need to ask.
Nonetheless, on behalf of Reggie and myself I humbly thank you for the applause. We are both proud of the way the vehicle turned out and pleased that Graham is happy.
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