Quote:
LandCruiserSteve previously said:
But, do you really think that Toyota would actually instruct Mr. Stettler to totally ignore a customer and not even extend the courtesy of returning at least one of literally dozens of phone calls??
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I find that hard to believe. I also find it hard to believe that a professional district rep would ignore all those calls from a customer with a serious issue. Something's up. Maybe he had a crapload of vacation days rolled over.