Quote:
fubar previously said:
I have had a *very bad* experience with the "Protection Plan" from a major US retailer. It was nothing but a glorified "return to factory" plan. NOT worth the money. I had to escalate to corporate to get my AVIC-Z1 replaced. PM me if you want details.
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i had some major problems with a veoldyne SPL series home woofer that i bought from goodguys. well goodguys went out of business, GE or whoever took over their plans wouldnt honor my replacement plan. they transfered me to dead ends, 1hr+ hold times after i have been talked to and information given out. they would not honor it. search that online if you want to find some pissed off people. i finally just talked to velodyne about the issue and i sent my amp in. three days from the time i sent it in i had a brand new one delivered to my door at no charge. now that is customer service.
