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Old 06-01-2007, 09:52 PM   #1 (permalink)
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Demello has great customer service!!

I just wanted everyone to know that Demello is a class act. I bought
air2airs expedition one bumper and picked it up from Demello because his FJ is there and they are doing the work on it. They were really cool and very friendly, they helped me load the bumper. After I got the bumper home there was 2 brackets missing and I forgot to ask for the winch controller. I called and told them what was missing and they dropped what they were doing to find the pieces. When I stopped by to pick them up Jason invited me into the shop handed me the parts and apoligized for forgetting them. This may not sound out of the norm except I did not buy anything from them, as a matter of fact because I bought the used Expedition One bumper I would not be buying a bumper from them. But Jason and his guys were helpful and friendly.
I just want to say thanks and when I am in the market for more parts they will be my first stop. If any of you guys are on the fence on where to buy parts let me push you towards Demello. If they are this good to someone who didnt buy anything I can imagine how good they are to actual customers!
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Old 06-01-2007, 09:55 PM   #2 (permalink)
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Re: Demello has great customer service!!

Demello ROCKS!!!!
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Old 06-05-2007, 10:57 AM   #3 (permalink)
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Re: Demello has great customer service!!

Quote:
mtrent3450 previously said: View Post
I just wanted everyone to know that Demello is a class act. I bought
air2airs expedition one bumper and picked it up from Demello because his FJ is there and they are doing the work on it. They were really cool and very friendly, they helped me load the bumper. After I got the bumper home there was 2 brackets missing and I forgot to ask for the winch controller. I called and told them what was missing and they dropped what they were doing to find the pieces. When I stopped by to pick them up Jason invited me into the shop handed me the parts and apoligized for forgetting them. This may not sound out of the norm except I did not buy anything from them, as a matter of fact because I bought the used Expedition One bumper I would not be buying a bumper from them. But Jason and his guys were helpful and friendly.
I just want to say thanks and when I am in the market for more parts they will be my first stop. If any of you guys are on the fence on where to buy parts let me push you towards Demello. If they are this good to someone who didnt buy anything I can imagine how good they are to actual customers!
Glad you are happy! That's what matters.
Just give us a call when you want some more protection... for your FJ!
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Old 06-06-2007, 09:12 AM   #4 (permalink)
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Re: Demello has great customer service!!

Glad to hear more good things about Demello. Will be getting suspension kit and installation there in a couple weeks. Yeah baby!
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Old 06-07-2007, 10:58 AM   #5 (permalink)
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Re: Demello has great customer service!!

Demello is f*cking awesome! Glad to hear it man
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