I dont know about anyone else, but my doug thorley long tubes are rusting away!
This is after 2 months. I've been in contact with Doug Thorley since I have not received a response from Jon Lozom yet. They said they will replace them. Their procedure to replace them is a bit flawed though. They want me to purchase another set of headers, swap them, and send the bad ones back. Then they will refund my money.
I have a problem tying up over $500 because their ceramic coater did a poor job. I also have a problem with having to replace these at all, but it really irks my nerve that these are literally only a few months old.
I'll keep everyone posted.
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Black Cherry | 6MT | Alpine IVA-W200 | OEM Sliders | AFE CAI | TRD Catback | Doug Thorley Long Tubes | Redline Synthetics Think twice about Doug Thorley Long Tubes.
Re: my Doug Thorley long tubes are rusting away :(
How else would you do it without getting a rental? Do you still have the OEM manifolds to put back on while those get shipped out????
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Re: my Doug Thorley long tubes are rusting away :(
How else would I want them to handle it? Ship me some new headers at no cost, and then arrange to have the bad headers picked up after they've been swapped. I've already paid my money in for this, I dont feel I should have to be paid a second time.
I realize they do it to cover their own asses, but that doesn't mean I have to agree with it I guess.
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Black Cherry | 6MT | Alpine IVA-W200 | OEM Sliders | AFE CAI | TRD Catback | Doug Thorley Long Tubes | Redline Synthetics Think twice about Doug Thorley Long Tubes.
Re: my Doug Thorley long tubes are rusting away :(
Thats weird. The JBA shorty headers are Stainless steel and then I got the titanium ceramic coating. I thought the ceramic coating has to do with heat insulation to keep the engine compartment cooler. I know they aren't as powerful but at least you know the JBAs won't rust and they keep you legal. Sorry to hear about your problems. I agree that they should ship you the new ones and then have you ship the bunk ones back.
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Re: my Doug Thorley long tubes are rusting away :(
That would burn me a little, actually more than a little, too. That seems to be the way it all works these days. In my most recent case, I authorized the vendor to bill my card, send out a replacement part, pickup the damaged ones and credit me later. They didn't do that and delayed the replacements until they got the damaged ones back. I suppose there's a lot of fraud and ripoffs, but us legitimate buyers always pay for it.. Ron
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It sounded at the time that your vendor was going to take care of you, if you had any problems in the future. Sounds like they're not living up to their end of the bargain.
Re: my Doug Thorley long tubes are rusting away :(
they told me that the rust was no big deal, because the carbon and soot would protect the headers. I didn't want to believe it, but I went with it. I should have just got new ones back then arghhhh
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Black Cherry | 6MT | Alpine IVA-W200 | OEM Sliders | AFE CAI | TRD Catback | Doug Thorley Long Tubes | Redline Synthetics Think twice about Doug Thorley Long Tubes.