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Problems / Dealer Service If you are having a problem with your FJ or want to discuss a visit to the service department, post it here.


       
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Old 06-05-2007, 11:03 AM   #141 (permalink)
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Re: Paint Chipping Class Action?

Here is an update. Toyota has said that there is no problem with the paint, and that I am indeed the only one that has called in to report any problem. Out of the kindness of their hearts, they are going to repaint the A-pillars as "goodwill" since there really is no problem with the paint. That is their final say, and they will do no more.

I also found out that Toyota corporate and in particular the CEO is all amish as they have no phones, so there are no numbers available.

The only solution is to shut up, take the charity A-pillar paint job, and be a nice little consumer and speak no more ill of Toyota. Oh, I could consult the back of the owner's manual and start arbitration based on lemon laws, but for it to be under the lemon law, it would have to be a defect fixed and fixed again. Problem is they will not paint it in the first place, so they have perfect cover on this.

If anyone has the super secret corporate phone numbers they can provide, that would be appreciated. I just want to have my vehicle made right. Not interested in suing really, just want to be taken care of by the legendary Toyota Customer Service.
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Old 06-05-2007, 11:58 AM   #142 (permalink)
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Re: Paint Chipping Class Action?

No Chipping Here, HOWEVER I just do not understand all the people that want to run to a class action lawsuit. Do you not understand what a tremendous waste of time that is. You cause a society that makes lawyers richer and typically does not affect the companies at all except taking them away from the time that they need to dedicate to make their vehicles better. A first run model always has certain problems. There is no way around it, wait until the next model comes out and if you still like that car, buy that, JUST STOP THE INCESSANT GRIPPING!!!
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Old 06-05-2007, 03:12 PM   #143 (permalink)
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Re: Paint Chipping Class Action?

I had one chip in the first couple weeks of driving it. I think the paint comes from the factory not fully cured, after awhile it hardens up. My chip happened in April '06 - I got one of the first ones. I recall folks saying Toyota paint was soft and it happens on all their vehicles.
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Old 06-05-2007, 08:14 PM   #144 (permalink)
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Re: Paint Chipping Class Action?

Quote:
AF Chief previously said: View Post
Everyone knows blue is a chemically inferior color.

Or maybe the white primer makes chips stand out more.
White primer? Consider yourself lucky. Almost all of my chips are down to bare metal and rusting. My touch up paint is on order. I already talked to my Toyota body shop that did the repairs after my accident. They are interested in the paint job as well. Both the repaint (Toyota paint) and OEM stuff has paid the price. The paint job is just not holding up as I expected in comparison to my previous vehicle. I expect some well earned chips but not this many bare metal ones at just over 10k miles. I understand that this is my Toy so I know in a few years I'll refresh the paint but in the mean time I do not want to order touch up paint by the bucket. Any tips on touch ups from the pros out there?
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Old 06-05-2007, 08:29 PM   #145 (permalink)
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Re: Paint Chipping Class Action?

One chip for me on the pillar on day one....I'm pissed it happened but I don't think it's Toyota fault yet. I think I might put some 3M guard material in mine.
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Old 06-07-2007, 07:42 PM   #146 (permalink)
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Re: Paint Chipping Class Action?

I'd be interested. Got quite a few chips already, including on the side of the body where they don't typically develop. 5,000 miles.
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Old 06-09-2007, 08:45 PM   #147 (permalink)
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Re: Paint Chipping Class Action?

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I'd be interested. Got quite a few chips already, including on the side of the body where they don't typically develop. 5,000 miles.
Do not accept their Bull **** Contact Fazio And Micheletti you can find their # in several threads or on the net. My 1 day old TRD lost $4,000 worth of paint and a windshield from a Ice storm in Feb. Step-up all of you and make the call. Toyota told me the same thing, "I am the only personn to ever report paint and windshield problems. I just lost my 2nd windshield at 8,400 miles. F^&# them, do the right thing. Integrity is not a corporate characteristic but should be an individual's.
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Old 06-10-2007, 02:02 PM   #148 (permalink)
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Re: Paint Chipping Class Action?

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No Chipping Here, HOWEVER I just do not understand all the people that want to run to a class action lawsuit. Do you not understand what a tremendous waste of time that is. You cause a society that makes lawyers richer and typically does not affect the companies at all except taking them away from the time that they need to dedicate to make their vehicles better. A first run model always has certain problems. There is no way around it, wait until the next model comes out and if you still like that car, buy that, JUST STOP THE INCESSANT GRIPPING!!!
Great thinking Liberal,

What about the $8,000 worth of claims on a vehicle with less than 8,000 miles. Do you think Insurance companies are going to not pass the cost on to you and everybody that owns a FJ. When a company lies and covertly minipulates you and you chalk it up to a first year run vehicle you display a lack of spine. Do you think Toyota is working right now to make your next years model better? Only if it does not cost them any more than it did to produce this POS which I spent $35,000 on. I know for a fact what they have done is criminal, they deliberatly produced a weak windshield to save on cost and covered their vehicles with 60% less paint. I did not see that in the brochure but their market share has definetly done well. I am know fan of scum-bag lawyers but you let me know when you get off your couch and make a difference. The Law Firm who will represent the plaintiffs has done remarkable things. They made a difference for thousands of Honda Element owners. They want to hear from all of you that have had problems, go to their websight or their thread in our forum; Fazio and Michiletti. Let us all know when you do the right thing or perhaps you work for Toyota Management, so in that case your bias and ignorrance might be our mistake and just like Toyota you represent alterior motives.

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Old 06-10-2007, 03:16 PM   #149 (permalink)
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Re: Paint Chipping Class Action?

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BlackCherry Bomber previously said: View Post
I baby mine, haven't really been off road, and my A-Pillars, hood, fenders, and even doors have enough chips to ruin my wash day. I pointed it out to my dealer at my 10K oil change and they basically said, "yep, those are rock chips, not our problem." I filed a complaint with Toyota, and while they were polite enough, I was basically given a case number and told to jump. If they're being hounded about this issue, everyone is playing dumb around here. Sign me up for this suit and F the flamers. Off road vehicle or no... if chips aren't earned on a trail, I don't want to see em.

Black Cherry,
Toyota has told us all the same BS. They have neverhad a report of any damage with paint or windshields. Contact Fazio and Michiletti; they will be handling the class action lawsuit and already have agreat deal of evidence that would make you violent. My buddy is A Toyota Master Tech and has told me since 2005 the crap that Toyota has pulled to lower their costs thus to increase their Market Share would again make you violent. I spent $35,000 for a TRD with about $5,000 in extras and an useless 100,000 mile warranty.
Give me a shout if you want to compare notes.

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Old 06-10-2007, 04:15 PM   #150 (permalink)
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Re: Paint Chipping Class Action?

Quote:
LT1 previously said: View Post
Black Cherry,
Toyota has told us all the same BS. They have neverhad a report of any damage with paint or windshields. Contact Fazio and Michiletti; they will be handling the class action lawsuit and already have agreat deal of evidence that would make you violent. My buddy is A Toyota Master Tech and has told me since 2005 the crap that Toyota has pulled to lower their costs thus to increase their Market Share would again make you violent. I spent $35,000 for a TRD with about $5,000 in extras and an useless 100,000 mile warranty.
Give me a shout if you want to compare notes.

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I called and spoke with Toyota about this
They advised me to bring it to the dealer for them to look at
She gave me a case number
200705230533

Wgeb everyone calls they should get a case number

We could then post them here and then maybe one of the admins can call Toyota and give them ALL the case numbers of people who Toyota says do not have a problem with their paint

Maybe we will get somewhere then!!!!!!
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