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Problems / Dealer Service If you are having a problem with your FJ or want to discuss a visit to the service department, post it here.


       
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Old 09-10-2007, 02:59 PM   #1 (permalink)
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Busted diff

So, my diff blew up this weekend along with the rear diff on one of the Toyota Trail Team's trucks. 2 Other FJ's in my area have blown rear diffs and had them replaced. When I had mine towed to Milton Martin Toyota in Gainesville, GA to get it fixed they're saying they won't cover it under warranty or as a defective part. I have a pre Feb 2007 truck, and wasn't doing anything crazy when it broke. The dealer is saying it's "vehicle abuse" since I take the truck off road. Has anyone had any experience with this? I have a claim in with corporate but since the regional guy said no there's nothing else I can do. If anyone has any advice, let me know plz!
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Old 09-10-2007, 03:06 PM   #2 (permalink)
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Re: Busted diff

Man @ Moab mayhem we just came back from had 3 blown rears including 1 trail team...and tanaj had his replaced a week before going soo 4 total


Everyones was covered under warranty and they have modified rigs...toyota knows there is a problem with them so if your service place doesn't cover it try another one..man would i be pissed if they did not cover it!!!!!! Complain directly to Toyota and you will get one!!!!

I think we need to have a poll on this issue, they seem to be breaking left and right
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Old 09-10-2007, 03:12 PM   #3 (permalink)
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Re: Busted diff

Knowing my luck ,my diff will break as soon as the waranty is up. There has been alot of diffs breaking lately.
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Old 09-10-2007, 03:17 PM   #4 (permalink)
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Re: Busted diff

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yoda previously said: View Post
Knowing my luck ,my diff will break as soon as the waranty is up. There has been alot of diffs breaking lately.
Dang, don't say that. I didn't know the diff's were becoming a problem. I'd be so p.o'd.

Does anybody know what's causing the problems?
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Old 09-10-2007, 03:30 PM   #5 (permalink)
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Re: Busted diff

Quote:
Milkyxj previously said: View Post
So, my diff blew up this weekend along with the rear diff on one of the Toyota Trail Team's trucks. 2 Other FJ's in my area have blown rear diffs and had them replaced. When I had mine towed to Milton Martin Toyota in Gainesville, GA to get it fixed they're saying they won't cover it under warranty or as a defective part. I have a pre Feb 2007 truck, and wasn't doing anything crazy when it broke. The dealer is saying it's "vehicle abuse" since I take the truck off road. Has anyone had any experience with this? I have a claim in with corporate but since the regional guy said no there's nothing else I can do. If anyone has any advice, let me know plz!
If it was me, I'd contact the Trail Team person you were running with who also had a blown differential. THEY should know who to contact at corporate who will make it right.

The FRIGGING STEALERSHIPS each have a different policy. Somebody at Toyota needs to straighten this out. Either it's covered or it's not -- at all dealerships. This whole "you drove a vehicle designed for off-road driving in an off-road environment therefore it's abuse does not cut it." I don't think the dealership in Gainsville is representative of Toyota. A number of people have had the work done under warranty with no problem. Take heart!
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Old 09-10-2007, 03:45 PM   #6 (permalink)
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Re: Busted diff

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Milkyxj previously said: View Post
So, my diff blew up this weekend along with the rear diff on one of the Toyota Trail Team's trucks. 2 Other FJ's in my area have blown rear diffs and had them replaced. When I had mine towed to Milton Martin Toyota in Gainesville, GA to get it fixed they're saying they won't cover it under warranty or as a defective part. I have a pre Feb 2007 truck, and wasn't doing anything crazy when it broke. The dealer is saying it's "vehicle abuse" since I take the truck off road. Has anyone had any experience with this? I have a claim in with corporate but since the regional guy said no there's nothing else I can do. If anyone has any advice, let me know plz!
I'm your man...2 rear diffs so far...PM me if you need anything
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Old 09-10-2007, 03:46 PM   #7 (permalink)
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Re: Busted diff

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Dang, don't say that. I didn't know the diff's were becoming a problem. I'd be so p.o'd.

Does anybody know what's causing the problems?

the original diff gears were not hardened...they know and they WILL replace it free
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Old 09-10-2007, 03:50 PM   #8 (permalink)
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Re: Busted diff

I remember one of the TT members coming back from dropping off the 2nd rig that evening at Milton and saying what sour pusses they were over there.

Try a different dealer. I know that sucks since you had it towed to that dealer already.

Check your PM's for more info.
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Old 09-10-2007, 03:53 PM   #9 (permalink)
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Re: Busted diff

what rockwell specs are they hardened to now or did you do it, did toyota start fixing after a particular build date
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Old 09-10-2007, 04:07 PM   #10 (permalink)
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Re: Busted diff

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what rockwell specs are they hardened to now or did you do it, did toyota start fixing after a particular build date
Please, this is a great question. I want to know if I have a time bomb waiting to happen.
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