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Problems / Dealer Service If you are having a problem with your FJ or want to discuss a visit to the service department, post it here.


       
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Old 01-19-2008, 08:35 PM   #1 (permalink)
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Angry Dealer refused to sell !!

Hi - I am from Germany - so pls excuse my english

This is my story: I ordered a 2008 FJ Cruiser at a dealership in November ( specifacly stated it will be exported to Germany - Toyota is not selling the FJ in Europe ). I wired the money to the dealership last week, flew from Germany to the US yesterday, got picked at the airport from the salesperson ( in my new FJ Cruiser ! ) and drove with the salesperson to the dealership.

Once we got there I had to wait for a while and then a guy turned up and said, he would not sell the car to me, as it is for export ( I believe he said, that Toyota does not want him to sell cars for export ). I said, that he should have told me before I fly from Europe and before I wire the money. Well, he said he is the new General Manager ( since 4 days ) and he did not know I am coming. long story short - he did not sell the car, he will not reimburse me for the flight and hotels and its all not his fault.

What would you do ? Should I sue him ( I dont know anythimg about US laws - in Germany he would be in trouble ) I did argue with him, but the language barrier....

Would appreciate some advise - thank you !
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Old 01-19-2008, 08:43 PM   #2 (permalink)
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Re: Dealer refused to sell !!

i cant help with anything legal but very sorry to hear you went through all that trouble.


maybe you could try a canadian dealer?
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Old 01-19-2008, 08:44 PM   #3 (permalink)
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Re: Dealer refused to sell !!

that is sh1t!!!

Who are they...the department of commmerce? Shoot you give me the money, I'd sell the product to you! Surely it would be up to you to figure out the customs and shipping and all that, but I'd glady take your money if you want to buy my product. I just don't get it.

First off, get your money back...being that you wired it and they are not giving you the product, thus a breach of contract. Let us know the location of the dealer so your FJCforum community folk can help out. Perhaps allow one of your friends here handle the transaction and then transfer the FJ to you. And again, it is up to you to handle the logistics of getting your rig back to Deutschland.

Bottomline is that you'll probably see FJ's in Europe soon if not already.

1. Expats live and work there.
2. US servicemen/women get stationed overseas to Europe are authorized shipment of one vehicle.....so some of them have FJ's.
3. I think there are some Brits here on the boards that have gotten FJs to the British Isles and such.


Let us know more....somebody is apt to help you out, especially if you are genuine and not merely trolling here...my $ .02
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Old 01-19-2008, 08:52 PM   #4 (permalink)
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Re: Dealer refused to sell !!

Thank you for the quick reply

Its Bob Howard Toyota in Oklahoma City !

Yes - there are some ( but very few ) FJ's in Germany.

He said he would wire the money back ( I hope he does ) - couldnt do it today, because its a weekend.

Do I have any chance of having him to pay for my expenses ?


Thanks again for your help ( I need some - I am so frustrated right now !! )
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Old 01-19-2008, 08:54 PM   #5 (permalink)
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Re: Dealer refused to sell !!

I am sure one of us would help you buy one. Just wire the money to one of us.
By the way, you didn't happen to fly through Nigeria on your way to the US?
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Old 01-19-2008, 08:57 PM   #6 (permalink)
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Re: Dealer refused to sell !!

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By the way, you didn't happen to fly through Nigeria on your way to the US?
No - Nigeria is in Africa - far off the route. Why are you asking ?
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Old 01-19-2008, 08:58 PM   #7 (permalink)
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Re: Dealer refused to sell !!

Sorry to hear about your trouble. Because the dealer was not exporting it, nor was he selling it to an export agent (you're not a dealer are you?), it would seem to me the the newbie GM was on a power trip and stepped beyond his bounds. As far as any legal recourse, I'm afraid I have no experience or advice to offer.
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Old 01-19-2008, 09:03 PM   #8 (permalink)
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Re: Dealer refused to sell !!

Man, I am sorry to hear that. Why couldn't he just sell you the car and you not tell him that you are planning on export. Why would he care what you do with the car you paid for already. Have someone local buy it for you and then just take it from them and ship it over.
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Old 01-19-2008, 09:04 PM   #9 (permalink)
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Re: Dealer refused to sell !!

go find the next dealer ship and buy it and dont tell them where its going
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Old 01-19-2008, 09:05 PM   #10 (permalink)
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Re: Dealer refused to sell !!

Quote:
Map06TRD previously said: View Post
go find the next dealer ship and buy it and dont tell them where its going
if I dont tell them I would have to pay sales tax, right ?
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