Took the FJ to have the CV boot replaced, I asked when I made the appt. if that was under warranty, they said yes. When they were finished, they gave me a bill and told me to check out. I reminded them that I was told the CV was under warranty. He says well we found a stick in the boot and thats not a fault in the boot itself. I said well, the FJ is advertised as a fully capable offroad vehicle when you drive it off the lot, and I went off roading. He said I think I can take care of it, I said yeah, I think you need to.
Anyone else had that trouble, and if I'm gonna have to face this kind of trouble with every repair, I'm going to find another toyota service.
__________________ FORMERLY CRUISERKYGIRL
Mods: 2007 Black Diamond, 6sp MT, 3" Toytec lift, atrac hack, Budbuilt skids, BFG MTs, handheld CB, one large vanity mirror for the visor
Future Mods: LCAs and front bumper
We do not quit playing because we grow old, we grow old because we quit playing.
You did the right thing. Mostly the dealer will try to refrain from the warranty work unless you stand your ground. Every incident could come down to having to have a discussion or maybe even a letter written to prove your point. Their first response will be "No" and many people will accept it. Stick to your guns as you did and your warranty will cover many things
__________________
.
"Sitting among bamboos alone,
I play my lute and croon carefree.
In the deep woods where I'm unknown,
Only the bright moon peeps at me."
I wasnt gonna pay. I just hate having to do this everytime I have a repair, but I certainly will.
__________________ FORMERLY CRUISERKYGIRL
Mods: 2007 Black Diamond, 6sp MT, 3" Toytec lift, atrac hack, Budbuilt skids, BFG MTs, handheld CB, one large vanity mirror for the visor
Future Mods: LCAs and front bumper
We do not quit playing because we grow old, we grow old because we quit playing.
Poking a hole in your CV boot, causing it to be replaced is not a warranty, no question. You are a lucky Toyota customer and received excellent customer service since they certainly did not have to cover it. Be thankful of the service manager wanting to keep their customer happy...
__________________
Sun Fusion 4X4 AT ATRAC Hack'd
Demello sliders
Demello front bumper w/Warn M8000
Demello rear bumper
OME 886/140 Front, 895/N71e rear
All-Pro rear links w/bracket skids
Inchworm Lefty
ARB front air locker
Nitro 4.88 gears
Bud Built skids front to back
Super Swamper SSR 35 X 10.5
Safari Snorkel
ARB Full Rack w/wind deflector
Train Hard, Rest Harder
TLCA # 17784
I was under the impression that dealers just billed any warranty work to Toyota corp. Does is really matter if they fix things free under warranty with in reason?
__________________
-Mark
08' Black Diamond FJ. off road package, ARB roof rack, Kenwood DDX-6019, Gobi Ladder, OME lift!!
Wish list - BudBuilt skids, New shoes....