EVERYTHING I am about to write is 100% accurate and true:
So two years ago I dropped a few grand on suspension. Totally chaos uppers and lowers (which I love) spindle gussets and SAW suspension all around. I got the 2" rear shocks, the rear springs and the 2.5 coil overs for the front. After having their shocks for a year I was driving down a fire access road here in Oregon and creeped, and I mean creeped through a 9" puddle. When I came to the end of the dip I hear a pop and my rear started bouncing. I sheared the top bolt off the rear passenger shock right at the shock body. I was not even going 10 mph. I had to hobble home on just a rear spring. I made it home. I called SAW and their shock division was bought out by AFE Power. So they could not help me and referred me to them. I called AFE and was a told (and I quote) "we don't know what we have as far as parts and I don't know when we will, not sure if we will even be carrying FJ parts". So s**t out of luck with AFE. They refer me to an guy down in CA who rebuilds their shocks. I sent him pics and he said it could not be fixed. There was no way to get the broken bolt out of the top cap. I tried to EZ out it for a few hours. The top cap could not even be taken out because he said he had no way to hold the shock body (this from a guy who rebuilds SAW shocks). I called back AFE and they refused to even check if they had 1 shock they could SELL me. Honestly they should have just given me one. So strike 1. I ended up buying ICON 2.5 externals for the rear (which I should have done in the first place). Then the front shocks started rusting. And I mean RUSTING Heavily. All the nickel has corroded and is dripping with rust. They look like dog s**t. After two years they look like 10 yrs. The anodizing has turned from red to pink too.. I emailed AFE about the rusting 3 times. They never got back to me. NOW my rear DRIVERS side spring is sagging 2 inches. This time I CALLEED them. AGAIN "we don't know what we have (after 7 months) and I don't think we are carrying FJ parts any more". They would not tell me where to get a spring, where they used to get them, nor would they even reimburse me for new ones. So I google "sway away FJ kit" and low and behold there's 2 companies selling "NEW FROM AFE POWER SWAY AWAY FJ LIFT KIT". So they flat out lied to me. I ended up just ordering ICON external coil overs for the front to replace the rust bucket SAW ones and I also ordered 3" ICON overland springs for the rear to replace the sagging SAW coils.
I sent links to the new SAW shocks to AFE and they back peddled and told me "contact this person, they handle the retail". Why didn't they just tell me to contact this person the first of the 3 times..???? Talks about s**t products and HORRIBLEn customer service and lying to boot..
Moral of the story? Buy ICON, FOX or KING. STAY AWAY FRM SAW if you know what's good for you..
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So two years ago I dropped a few grand on suspension. Totally chaos uppers and lowers (which I love) spindle gussets and SAW suspension all around. I got the 2" rear shocks, the rear springs and the 2.5 coil overs for the front. After having their shocks for a year I was driving down a fire access road here in Oregon and creeped, and I mean creeped through a 9" puddle. When I came to the end of the dip I hear a pop and my rear started bouncing. I sheared the top bolt off the rear passenger shock right at the shock body. I was not even going 10 mph. I had to hobble home on just a rear spring. I made it home. I called SAW and their shock division was bought out by AFE Power. So they could not help me and referred me to them. I called AFE and was a told (and I quote) "we don't know what we have as far as parts and I don't know when we will, not sure if we will even be carrying FJ parts". So s**t out of luck with AFE. They refer me to an guy down in CA who rebuilds their shocks. I sent him pics and he said it could not be fixed. There was no way to get the broken bolt out of the top cap. I tried to EZ out it for a few hours. The top cap could not even be taken out because he said he had no way to hold the shock body (this from a guy who rebuilds SAW shocks). I called back AFE and they refused to even check if they had 1 shock they could SELL me. Honestly they should have just given me one. So strike 1. I ended up buying ICON 2.5 externals for the rear (which I should have done in the first place). Then the front shocks started rusting. And I mean RUSTING Heavily. All the nickel has corroded and is dripping with rust. They look like dog s**t. After two years they look like 10 yrs. The anodizing has turned from red to pink too.. I emailed AFE about the rusting 3 times. They never got back to me. NOW my rear DRIVERS side spring is sagging 2 inches. This time I CALLEED them. AGAIN "we don't know what we have (after 7 months) and I don't think we are carrying FJ parts any more". They would not tell me where to get a spring, where they used to get them, nor would they even reimburse me for new ones. So I google "sway away FJ kit" and low and behold there's 2 companies selling "NEW FROM AFE POWER SWAY AWAY FJ LIFT KIT". So they flat out lied to me. I ended up just ordering ICON external coil overs for the front to replace the rust bucket SAW ones and I also ordered 3" ICON overland springs for the rear to replace the sagging SAW coils.
I sent links to the new SAW shocks to AFE and they back peddled and told me "contact this person, they handle the retail". Why didn't they just tell me to contact this person the first of the 3 times..???? Talks about s**t products and HORRIBLEn customer service and lying to boot..
Moral of the story? Buy ICON, FOX or KING. STAY AWAY FRM SAW if you know what's good for you..
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