DFW Toyota Dealership

[Strap22]

TXFJ previously said:

Stay away from Toyota of Dallas

I guees we all want to know...........Fell free to PM me if you like.

[FJAggie07]

Valkyrie previously said:

bah... just because they don't sell spacers.





Can you narrow it down for me anymore?

I happen to like my 1/2" spacers thank you very much! Kills that stupid FJ rake! And I have spent over 300 bucks with ya'lls stupid parts department so I guess i can't complain about ya'll too much


Can I narrow it down? Yeah this guy was a douche bag. Oh wait you work in a car dealership so that doesn't help any...:P Yeah he looked like about a 6'4" or 6'5" walking penis with dark hair. He used the office just to the left of the F&I manager's office.

[Valkyrie]

hmmmm. I'm pretty sure I know who you are talkng about, but I don't know the kid.

Wel, I guess what matters is the important thing- you were treated well overall and got the vehicle you wanted.

Your story serves as a reminder for everyone to have your financing arranged ahead of time so when you go into the box it's painless.

On behalf of Toyota of Dallas I will apologize for his lack of professionalism... despite what some people think, many dealerships (ours included) work very hard at creating a positive customer experience.

Sadly, a single instance of unprofessionalism can taint an otherwise great experience and cause us all to be labeled as "douche bags"...

No one sees the instances when I am on the phone until 1AM trying to find a part and get it to a guy who was returning from the Baja enroute to Florida and broke down in the middle of the desert (last night); or my painter & bodyman who came in at 3AM Saturday to get a car ready for a customer who had a family emergency & needed to leave town suddenly (last weekend); or the Service Advisor who got a key cut and personally delivered it (for free) to a lady who locked herself out of her car at 8PM (last week); etc., etc.

One bad apple spoils the bushel...

[FJAggie07]

Valkyrie previously said:

hmmmm. I'm pretty sure I know who you are talkng about, but I don't know the kid.

Wel, I guess what matters is the important thing- you were treated well overall and got the vehicle you wanted.

Your story serves as a reminder for everyone to have your financing arranged ahead of time so when you go into the box it's painless.

On behalf of Toyota of Dallas I will apologize for his lack of professionalism... despite what some people think, many dealerships (ours included) work very hard at creating a positive customer experience.

Sadly, a single instance of unprofessionalism can taint an otherwise great experience and cause us all to be labeled as "douche bags"...

No one sees the instances when I am on the phone until 1AM trying to find a part and get it to a guy who was returning from the Baja enroute to Florida and broke down in the middle of the desert (last night); or my painter & bodyman who came in at 3AM Saturday to get a car ready for a customer who had a family emergency & needed to leave town suddenly (last weekend); or the Service Advisor who got a key cut and personally delivered it (for free) to a lady who locked herself out of her car at 8PM (last week); etc., etc.

One bad apple spoils the bushel...

That is the damn truth. I had a great experience at TOD RIGHT up until the point of F&I. Oh well, the thing is they got me into an FJ for less than sticker when no one else would and that is all that matters to me. I know how dealerships work but i have never had an F&I guy throw such a fit when i turned down his stuff. But then again most F&I guys dont have to work very hard to sell off their stuff, and there was a couple of things i wanted they just weren't in my budget and thus i had to say no to everything and tried to tell him that straight up from the beginning and he didn't like that. Then again i don't know why a lotta people fall for most of the F&I bs, but i think it is because they don't know that it is bs...

[Strap22]

We will only be employing short non english speaking people from now on.

[Valkyrie]

strap22 previously said:

We will only be employing short non english speaking people from now on.

Well, I guess I'm out!

[Strap22]

Valkyrie previously said:

Well, I guess I'm out!

You have been grandfathered in.

[Sun Fusion Cruiser]

STAY AWAY FROM VANDERGRIFF!!!!!!!!!!!!!!!!!!!


But, if you can't resist, bring your own astro glide. You will need it. .

[flyrod40]

You should try Toyota of Fort Worth. They are very professional. The Service Manager is Pat Lemieux. If you ask for him he can put you in contact with a sales person. My sales rep was Burl Thomas. They have already given me a new set of tires and radio under warranty with no trouble at all. Good luck.

[Valkyrie]

In all fairness, Toyota of Ft. Worth is a very good store, and they are supportive of the off-raod community as well.

I'm pretty sure Toyota has given most everyone here another set of tires...