protection package scam? - Toyota FJ Cruiser Forum
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Old 03-07-2012, 10:33 PM Thread Starter
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protection package scam?

Just wondering if any other canadians have purchased the ''protection package'' from your dealer? Maybe they offer this in the states too I am unsure. Anyways I purchased a new fj yesterday and the protection package was pushed on me hard by the salesman. I told the guy it was a scam he got quite upset. It includes fabric and vinal protection as well as paint sealant and anti rust something or other. I was quite shocked that a reputabe dealership would offer such services seemed like a used car sales pitch from the 80's to me, I belive the price was 2800 dollars for the package. Just curious if this is a Toyota thing or if I just picked the wrong dealership?
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Old 03-07-2012, 10:48 PM
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Re: protection package scam?

A lot of dealers push this-not just Toyota.


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Old 03-07-2012, 11:50 PM
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Re: protection package scam?

You can do what they do for about $200.00. They claim you can come back for touch ups and redos but that is a scam as well.

After Monday and Tuesday even the calender says WTF


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Old 03-08-2012, 02:03 AM
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Re: protection package scam?

I thought it was reeked of spending a lot for nothing. How the hell do you even know they put this mystery protection on? "You can't see it but its there and will protect you, trust us"

Anyway my salesman pushed so hard I demanded he throw it in free (after we reached his "best" deal). So I have this protection, but I would not pay for it myself.

I also got the theft protection thrown in, they wanted $299. I know damn well the vin#'s are already inscribed all over. They were going to do nothing but take my $299.00.

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Old 03-08-2012, 05:55 AM
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Re: protection package scam?

Those protection plans are noting but scotchbrite fabric protector and some form of paint sealant. Your really just buying a warranty. My friend used to work for NAG (North American Auto Group) and they sold that to the dealers along with the "back up sensors"

Cost of the Protection PKG $60
Cost of Back up sensors $100

When I bought my FJ I told the dealer I didnt want them to even wash the FJ.

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Old 04-15-2012, 11:33 AM
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Re: protection package scam?

The protection pkg for 2800? I can't believe they are really trying that. I am in te business on the dealership level and most dealers will offer this in one form or another at least in my area. The above poster is correct in saying its just a wax and basicly scotchguard in one form or another. While not useless I actually had it put on mine ( Of course I did not pay for it ). We sell the product for 279.00 or 499.00 if you want a lifetime warranty and most do not. The cost to the dealer is 179 and they make 100 profit. 2800 is going back to the old rust proofing days and I would literally walk out and not buy a car if someone tried to sell me that package at 2800.00. If your someone who likes to wash and wax your car you probably do not need it. If you do not spend a lot of time washing your own vehicle its not bad. The warranty actually does warranty against some pretty crappy stuff but its more piece of mind than anything. Im pretty sure Toyota would not look kindly on that dealer trying to push that on you for that price.
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Old 04-15-2012, 11:53 AM
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Re: protection package scam?

When we bought are fj we bought the protection plan but it was only 1400 and that was the protection for the seats, the paint protector, under coating which is all falling off and a rust protector that is completely useless and does not work at all. We bought the fj used though so thought it might be okay, but now I realize it was a big waist of money. 2800 is just insane though

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Old 04-15-2012, 12:20 PM
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Re: protection package scam?

$2,800? $1,400?

I paid $500 for it on my Tundra and the only reason I did was to place extended warranty on the crap paint jobs they throw on the Tundras.

As near as I can tell, all they do is Scotch Guard the seats, Armor All the interior, and have some high school kid wash and wax it. As for undercoating, you can do that yourself or pay some shop a lot less.

This is how dealers make money at the time of sale, by offering BS like this, along with all kinds of other crap, like a low jack kit, alarms, what have you. Getting serviced by them is another way they make money. I don't think they make money on the actual car itself, as much as they do on the other stuff they push on you.

I've bought a lot of new cars in my life, and have never had a salesman insist. I politely yet firmly tell them no and they've listened. If they insist, tell them to FOAD and get the paperwork to the sales manager, you're in a hurry.

The only thing worth considering is an extended warranty on the drivetrain. Those I buy, but I negotiate the cost.

Edit: don't forget, if you sell that vehicle with the extended drivetrain warranty before the original ends, you get that money back from Toyota. You also get back a prorated amount afterwards if you go beyond the original manufacture warranty. Use that as down on your next vehicle, be it a Toyota or other make.
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Old 04-15-2012, 12:22 PM
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Re: protection package scam?

Tommy go back to where you bought that. Normally those packages have warranties especially if it was undercoating. Now the warranties normally say PERFORATION which oddsa re you do not have it takes over 10 years for rust to make a hole in the metal. Demand they repair it. You paid a lot for that make them fix it. Generally the company that handles the package or warranty will just refund your money instead of dealing with a mad customer or trying to make repairs. Once you start posting on local internet sites like dealer rater and make BBC complaints you will get some resolution. Quite honestly do NOT let them re apply the undercoating a sits not good for your car anyways. It globs up on wireing and mechanics hate dealing with cars that have it. I would just complain that the product is faulty and falling off and you do not want a refund or something. As I said if you annoy them enough you will see some help. Especially if you buy multiple vehicles through them.
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Old 04-25-2012, 08:43 AM
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Re: protection package scam?

I wouldn't trust anyone to wash my FJ, and definitely not wax it. You know they do a half aXX job.
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