Asked to leave dealership!! - Toyota FJ Cruiser Forum
Dealer Negotiations/Test Driving This area is for purchasing help, dealer negotations as well as test driving impressions.

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post #1 of 33 (permalink) Old 04-27-2009, 03:56 PM Thread Starter
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Asked to leave dealership!!

Guys - you're not going to believe this story, but it has a happy ending.

I've been shopping seriously for my FJ for the last 2 months. I've been dealing mostly via phone & email, talking to 5-6 dealers in my local area to find the best price on a 2008. I get a call from the dealership where I bought my Scion (and have had it serviced for 3 years) that they have a screaming deal for me on a Brass Hat vehicle. This is one that some Toyota manager has been driving around, and the dealership sells it at a discount when he's done. They quoted me a good price over the phone, so I made an appointment to go see it the next day.

When I arrive, the car is up on a display rack, and it takes them maybe 20 minutes of fooling around to find the keys and get it down. When it's finally down, I see it is fairly dirty inside, including muddy footprints. The back is scuffed and scratched up like someone has been sliding gear across the bumper instead of lifting it. The truck is yellow, (I really wanted black), 5k miles and doesn't have a roof rack, which I needed.

It's not my top choice, but it seems like they really want to get rid of it, so I figure we could come to a decent deal that will make me forget about it being the wrong color, dirty, and a bit 'used'. The price they quoted me was a 'good' price, but not enough to make me sign my name right away. So into the office we go, where I tell them that their price is too close to a 2008 with zero miles to justify, and ask what they can do. They tell me they cannot deal at all, bottom has been quoted. So I sit there & chat for a while and keep working it, staying friendly but letting them know that they needed to widen the spread between this 'new' truck with 5k miles and one with zero miles. I also really wanted a roof rack, which they told me would add $900 to the price... and promising that was invoice for the part and lowest possible install fee they could get.

We haggled back and forth, and I finally got them to come down just $300. It still wasn't a price I was thrilled with, but I was getting tired at this point and worn down (after 2 hours in the office), and had pretty much talked myself into just buying it. So I said - ok, just swap the carpet mats out for Toyota rubber mats, toss in my next 3 oil changes, and we've got a deal. The salesman, who was getting pretty tired as well I think, gets up to go talk to his manager. When the boss comes in, he says... You know, I'm really reconsidering our offer. Bobby has been working really hard for this sale, but I think it's best if you just went somewhere else... it sounds like you have plenty of options.

Whaaat? Is that insane? I literally had agreed to the price, and was asking for different floor mats and a couple oil changes. Already had my own bank-approved financing and everything ready to go. I was shocked, and said - you know I've been sitting here for the last 2 hours, I really think we can work something out. Sales manager answers, "well, i just dont think that's going to happen."

So did they get sellers remorse? Realize they were giving it away too cheap? I've never heard of this happening before!
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post #2 of 33 (permalink) Old 04-27-2009, 04:02 PM
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Re: Asked to leave dealership!!

go buy a new FJ and drive thru there lot honk the horn and wave
tell them there numeral uno in your book






Life doesn't pass you by Porsches do !!


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post #3 of 33 (permalink) Old 04-27-2009, 04:02 PM Thread Starter
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Re: Asked to leave dealership!!

So here's the happy ending...

I go home and start surfing around Craigslist, and find a 2007 FJ that has just been traded in at an Acura dealership about 2 hrs away. The truck has 15k miles, black, CQ, upgrade #1, roof rack, skid plate, TRD exhaust, the side airbags, and it's in gleaming immaculate condition. It looked twice as nice as the 2008 I almost bought with only 5k miles... Even came with 2 years of dealer-paid servicing!

I paid about $23k for this loaded FJ which was exactly what I wanted, and drove it home proudly. I feel like taking it over to that other dealership and doing donuts on their lawn! Needless to say I wont be recommending them or taking my Scion or new FJ there for service.

Thanks to everyone on this forum who helped me make an educated purchase that I'm 110% thrilled with!!
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post #4 of 33 (permalink) Old 04-27-2009, 04:04 PM
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Re: Asked to leave dealership!!

what price did they want it for?

-Mark

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https://www.fjcruiserforums.com/forum...ml#post1145216
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post #5 of 33 (permalink) Old 04-27-2009, 04:06 PM
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Re: Asked to leave dealership!!

Donuts is a must but do them in the Bosses yard






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post #6 of 33 (permalink) Old 04-27-2009, 04:08 PM
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Re: Asked to leave dealership!!

wow what a happy ending. i think everything happens for a reason. what dealer turned you down?
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post #7 of 33 (permalink) Old 04-27-2009, 04:12 PM
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Re: Asked to leave dealership!!

My guess is they had someone else on the hook for a better price, told you to buzz off and sold it to the other person who didn't know any better. Wouldn't be the first time I'd actually seen that happen and one reason I only sold cars for a month way back when.

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post #8 of 33 (permalink) Old 04-27-2009, 04:19 PM Thread Starter
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Re: Asked to leave dealership!!

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DoWork previously said: View Post
what price did they want it for?
The asking price was $23,700 + $900 if you wanted a roof rack. Not a bad price, but considering it had 5,500 miles on it, I was looking for something a little better. Especially when I was being quoted $25,500 for a brand new 2008 elsewhere.

the dealership is called Folsom Lake and they're in the sacramento, CA area. As far as i know it's still there if someone wants it!


And yeah I think you're right -- they probably had someone else they could sell it to for more.
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post #9 of 33 (permalink) Old 04-27-2009, 04:29 PM
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Re: Asked to leave dealership!!

Some times I think these guys think they can push you into a decision or something. I stopped at a dealer when I was looking for mine. I wanted silver and had trouble finding one that color. I was passing a dealership one afternoon and they had 3 silvers on the lot that had just arrived (still had not been set up for sale). I stopped and one had all the options I wanted. I was driving my car which I intended to keep. The sales guy asked about a trade and I said I had a pickup that I might trade if it was a good deal. I went home got the truck and was back in an hour. I walked in and the sales guy said sorry that FJ is sold and GONE. Said some guy walked in right after me wanted it, bought it and drove it home. I have bought a few cars in my life and have never been able to get in, buy and be gone with the car in an hour. Anyhow he tries to sell me on one that didn't have the options I want or another color. I said no and left. Two weeks later I drive by and see the FJ setting on the lot. For grins I went in and asked another saleman when they got it in, he says 2 weeks ago. I told him the story about being told it was sold and gone. He asked if I wanted to buy it now and I told him H*** no. I am convinced that other sales guy thought he could make me feel like I had to by something I didn't want NOW or I wouldn't get a silver one at all because they were flying off of the lot so fast.
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post #10 of 33 (permalink) Old 04-27-2009, 04:36 PM
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Re: Asked to leave dealership!!

$900 for a roof rack? That's insane.

I'm glad you were able to find a more satisfying FJ somewhere else. Those guys lost out.

I'll be in the area Thursday. Too bad I won't be in my scratched up, heavily modded truck. It would be fun to say, "Hey, I read about you guys on an internet forum. You're looking pretty stupid about now."

Hmm...on second thought, I might do it anyway. I'll be in a Highlander.

M

"That seems to be when you're in your element and at your happiest. ...just an observation, but put a winch line in your hand in a boreal forest, a muddy woodland, or an arid desert and the word harmony suddenly makes sense "
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