Autoanything - Page 2 - Toyota FJ Cruiser Forum
Transaction Feedback for Buyers/Sellers Objective feedback on transactions go here.

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post #11 of 18 (permalink) Old 04-09-2011, 01:25 PM
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Re: Autoanything.com

Quote:
AutoAnything previously said: View Post
Hi Chris,
I apologize for the delay but I will check with the manufacturer on Monday to see what we can do about getting this out to you a bit faster. We appreciate your business and want you to be completely satisfied on every order!

Feel free to contact me at [email protected] with any further questions.

Cheers,

Clark
Customer Service Manager
AutoAnything
Email sent about order status
thanks
Don

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post #12 of 18 (permalink) Old 04-10-2011, 05:57 PM Thread Starter
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Email sent about order status
thanks
Don

Out of curiousity, sent to whom?

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post #13 of 18 (permalink) Old 04-11-2011, 10:39 AM
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Re: Autoanything.com

Thanks for the info...

I will be buying from these guys if they have this kind of response to an issue!
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post #14 of 18 (permalink) Old 04-11-2011, 04:14 PM Thread Starter
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From Autoanything.com



Dear Chris,

I checked on your order for you and unfortunately, there is nothing we can do to get this out to you any quicker. I also checked to see if there was another comparable item but we do not have anything. I apologize for the delay, please let me know if I can do anything else for you.

If you have any questions, concerns, or suggestions you can contact us at (800) 874-8888 - Monday-Friday from 6 AM - 5 PM (PST), or via e-mail at [email protected].

Thank you for choosing AutoAnything. We look forward to serving you and your vehicle for many years to come.

Regards,

Clark Kreston

Customer Service Manager
AutoAnything

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post #15 of 18 (permalink) Old 04-11-2011, 04:38 PM Thread Starter
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I'll give them credit for customer service. I was expressing my discontent more so with the ship dates at checkout, versus actual ship dates.

Not to further this thread any longer for the purpose of bashing autoanything.com, but website still claims ship date of 4/15.

http://www.autoanything.com/winches/76A5424A0A0.aspx

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post #16 of 18 (permalink) Old 04-12-2011, 05:56 PM Thread Starter
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Now I'm baffled.

Dear Chris Delancy,

The following AutoAnything order item(s) have/has shipped:


Product: Hi-Lift Jack (Quantity: 1)
Tracking Number: 53$&[email protected]&[email protected]@!!


Your shipment should arrive at your door within 2-5 business days unless you selected expedited shipping (Saturday, Sunday & Holidays are not considered business days).

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post #17 of 18 (permalink) Old 04-13-2011, 05:35 PM
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Re: Autoanything.com

Hi Chris,

I'm glad that your item is on the way to you! I apologize for the confusion, I am going off the information that the manufacturer gives to me. This item was out of stock and was not expected into the warehouse until May. As luck would have it, they got their shipment in a bit earlier and were able to ship this to you. We constantly work with our partners to get up to date information so that we can accurately represent the shipping date. Please let me know if you have any further questions!

Cheers,
Clark

Last edited by Layonnn; 04-13-2011 at 05:39 PM.
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post #18 of 18 (permalink) Old 04-13-2011, 06:16 PM Thread Starter
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Have one, Clark. Are you an IBM super computer, programmed to intercept all web traffic in regards to Autoanything, and respond accordingly? Joking. Thanks for the attention.

Chris Delancy

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