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Atlanta Area dealer question

1784 Views 16 Replies 12 Participants Last post by  firemedic
I am looking to buy an FJ in the next week or so and don't really know anything about the local toyota dealerships and haven't ever owned a toyota before. I did a few searches but couldn't find anything current that wasn't about service so I figured I would just ask and see what people in the know had to say. I am looking at the manual TT for no other reason than the color.

I am just looking for no hassles, to not be overcharged, to possibly get a decent deal and to deal with a dealership that I can feel comfortable enough with to go to for service. So far I haven't had any luck with marrietta toyota actually calling me back, though they quoted me a really low number. Stone mountain toyota is a little too overzealous, won't budge on price and doesn't really know anything about what they are selling, they actually told me one thing then handed me the brochure which stated the exact opposite. I have yet to try toyota mall of ga since its out in buford and thats a heck of a cab ride.

Dealing with dealerships is probably my least favorite thing to do since I hate going into something knowing I am going to get screwed in small petty ways.
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I wouldn't let service department rule the decision on where you actually buy. Sales departments are completely separate entity, although dealerships would like you to believe otherwise. I'd call a few that you know have them in stock, then do some homework online. Find out the sticker price, and don't pay anything over sticker. Tell your salesman you are looking for an Out-The-Door (OTD) price of $_______ and stick to that. All dealers in this region (SET) will have what they call standard fees, in fact they are already pre-printed on the sales forms. That doesn't mean anything but that they guarantee that much profit ($400-1200, typically) by making you feel it's a moot point. That's why you go for the OTD price, not sticker+fees+handling+etc... They will tell you over the phone that they guarantee sticker price, but when you show up they really mean that they will charge you sticker plus the "standard fees". If he says, he can't do anything with the fees, then make him take it out of the sticker price or give you some of the options at a discounted rate. I was only able to negotiate that "fee" down from $1100 to $400 on mine. So technically, I paid $400 over sticker price.

The only difficult point for you is that you want the TT edition, which is a limited run = high demand vehicle. This will certainly take some of your leverage away from you, but I bet it will be loaded with options that you may be able to negotiate on. For instance, you could say that you really only want it because of the color, thus negating your "interest" in the other options installed. You may get him to uninstall some of the port-installed features like upgraded wheels, tire cover, roof rack & sliders---if you don't really want them.

good luck!

[additional notes:]
I bought mine at Sandy Spring Toy and get it serviced at Atlanta Toy
None of them know anything about this truck, just accept that you know more about the features than they do.
I've found decent service departments at Atlanta Toyota and Roswell Toyota.
You might be able to track VIN numbers through Toyota's website. Try the build your own FJ method and then choose dealers in your area. It may turn up partial or full VINs. If it's a full VIN then it usually means that a deposit has been paid on it. If its a partial then it is "unclaimed' stock and you should be able to track which dealer it is headed towards.
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Cherokee county toyota is pretty easy with new cars to get invoice pricing, when we looked at new 4runners there for my wife they were consistently $4,000-$6,000 under what the sticker in the window said. later on I did some research on-line and found that the prices we were actually being quoted were the invoice prices advertised on edmunds, etc. I haven't bought a new vehicle there but have all of our maintenance done there, the sales people don't know a whole lot but in my experience have been really layed back and happy to let you browse on your own.
world toyota just north of atlanta has always been really courteous to me. I would probly emphasize the fact that you don't care about the fact that it's a trail team special edition. Really work the fact that you just wanted a stick FJ and you wanted it white. Remember that the only way these guys are going to make living is if you give them the money. You don't need the car today, they need the money always. I remember once how my dad negotiated a Toyota Sequoia. We went into the dealership and of course they start hassling and working their sale. My dad finally said, ok I might be interested in buying one, after they made their whole sales speech. Never give them a price range. My dad's main line is "make me an offer I can't refuse." He literally sat in the chair of the lobby ALL DAY from before lunch to closing time. They would give him a number. He'd look at it and say "no no, thats too much." It doesn't matter how little over MSRP or under MSRP. In his head he was willing to pay ___ amount. The salesman would "consult his manager," which means he would go eat a donut, and come back with a "final offer, that just can't go any lower." My dad would say no make it better. He seriously waited them out all day until he got a great deal. They even threw in an entertainment system. Don't let them pull you into their office either, theyre trying to make you sweat. Just hang out in the lobby where youre comfortable. Its not about the dealership. Its about how long you can make them try to sell you.
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Note to self: Avoid Milton Martin Toyota in Gainesville, GA and and Toyota Mall Of Georgia in Buford, GA at all costs. Thanks for reminding myself.
I bought mine at World Toyota. I don't think I got the best deal, but then again I was hot to trot to get my truck.

Atlanta Toyota is a lot bigger than World, so they are going to have more room to deal with you on the price. I suggest sticking with a very high volume dealer. And let them know that you are shopping other Toyota dealers and that you have time and will buy wherever you get the best deal. I think Atlanta Toyota is your best bet.
Treat them all like insurance companies or banks.. They just want your business and will promise lots of stuff; and do none of it. I grew up in the car business and my entire family worked in it at some capacity. The first thing is to have fun with it. You're spending lots and lots of money, so enjoy the ride. Research, research, research and know what you want on the vehicle and what you should be able to get it for. Go shopping.. If the first dealer has what you want on the lot and will give you the deal you want.. Buy it and never look back. If they don't, well it's another day and another dealer. Never be afraid to make an offer. That's what they want you to do, but it's the only way to learn what they will actually do. Remember the "half rule"! If they want $32K and you offer $26k, they'll B&M and say that they might be able to do $30-31k.. You say no way, but I'll go $27k and no more.. They'll ask you to write it down, agreeing to buy the FJ and sign it. Do it and let them see their manager. Now the "half rule" begins. They'll say they can't do that and will give you a price of $29.5K or there abouts.. You say too bad and walk. They say "but what will it take to get your business" and you say $27K like I said. They'll B&M and say "we're only $2500 apart, so I'll meet you half way".. "Will you do that". You say sorry, but if you give me "whatever else I want" (i.e. I got the 16" wheels, roof rack and rubber mats) I'll give you $28k and that's it.. Don't back off and you'll have the FJ for what you intended to pay all along.. Ron

PS: I drove on to the lot at 2:00PM and closed the deal at 9:00PM.. Make sure you have eaten and just wear them out.

I am looking to buy an FJ in the next week or so and don't really know anything about the local toyota dealerships and haven't ever owned a toyota before. I did a few searches but couldn't find anything current that wasn't about service so I figured I would just ask and see what people in the know had to say. I am looking at the manual TT for no other reason than the color.

I am just looking for no hassles, to not be overcharged, to possibly get a decent deal and to deal with a dealership that I can feel comfortable enough with to go to for service. So far I haven't had any luck with marrietta toyota actually calling me back, though they quoted me a really low number. Stone mountain toyota is a little too overzealous, won't budge on price and doesn't really know anything about what they are selling, they actually told me one thing then handed me the brochure which stated the exact opposite. I have yet to try toyota mall of ga since its out in buford and thats a heck of a cab ride.

Dealing with dealerships is probably my least favorite thing to do since I hate going into something knowing I am going to get screwed in small petty ways.
See less See more
Cherokee county toyota is pretty easy with new cars to get invoice pricing, when we looked at new 4runners there for my wife they were consistently $4,000-$6,000 under what the sticker in the window said. later on I did some research on-line and found that the prices we were actually being quoted were the invoice prices advertised on edmunds, etc. I haven't bought a new vehicle there but have all of our maintenance done there, the sales people don't know a whole lot but in my experience have been really layed back and happy to let you browse on your own.
cobb county toyota is owned by the same man and their mo sounds about the same. great service department too. certainly not the largest dealer around but a good one from my experiences.
Larry
07 TRD SE

PS the only dealer ive heard really negative things about is mall of georgia toyota.
Bought mine from Roswell but have it serviced at Cobb County Toyota.

Looks like within the last year Roswell has changed hands, so the guy I bought my last three toyotas from is gone. Don't know how the new staff is.

FJCRUSR and SLINGERDOO have their FJs serviced at CCT. Ask for Taylor in the service dept.
Taylor the FJ Cruiser queen!
She takes care of us(trucks)...:wave:
Taylor the FJ Cruiser queen!
She takes care of us(trucks)...:wave:
Taylor ROCKS! she loves my TRD LOL. I enjoy talking to her everytime. :bigthumb:

Larry
I realize they didn't call you back, but I would highly suggest you contact Bill Dietz at Marietta Toyota. I've bought my last two Toyotas from him and they were the best car-buying experiences in my life. I completed the entire transaction through e-mail (until I took delivery of course), and he provided me with their bottom-line price without any haggling. He came so far below what other Atlanta area dealers were trying to get out of me with my first car purchase that I didn't even bother to shop around for the FJ (although I did go to Cherokee Toyota for a test drive, but they have a policy of not trading with other dealers so I would have been stuck with whatever they had in inventory if I went with them- Bill at Marietta got my car direct from the distributor in Jacksonville).

If you decide to contact him I suggest you use e-mail. Write him with the exact configuration you want and he'll get back to you with his price and how long it will take to get it if not in stock. It will be lower than the Edmunds TMV, and I'll wager it will be lower than any other area dealer will quote you. You can reach him at [email protected]
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Taylor ROCKS! she loves my TRD LOL. I enjoy talking to her everytime. :bigthumb:

Larry

Do we need pics to complete this story? Sounds like it.
Do we need pics to complete this story? Sounds like it.
LOL not yet. :lol:

Larry

TRD SE
FJ Cruiser Queen?
There has to be a story there, and a pretty good one I'll bet.

I ended up getting my FJ from Sandy Springs Toyota, I walked out for invoice not counting taxes and it was mostly painless. Mostly it was just convenient as I was in that part of town already and they happened to be willing to deal. Kind of random really.

Now I just need to figure out where to get everything else I want as far as aftermarket goes. I came out under what I had thought I would so I can indulge my inability to leave things well enough alone.
If you are looking for a TT, might I suggest Morgan Smith with Serra Toyota in Birmingham, Al. I bought mine through him and got a fantastic deal. I think he has one coming in soon. Morgan is a great guy to work with just as the others mentioned. He gave me the out the door price with no haggle or problem. He is incharge of the internet sales group. Just call him and let him know you want the deal Kyle got. I was happy and had no 'buyers remorse'. Just my 25 cents worth (inflation rate of 2 cents). What ever you decide make sure you take your time. I took 8 months and reaped a decent benefit. Bought it on the last day of the month, low rate, etc...
Note to self: Avoid Milton Martin Toyota in Gainesville, GA and and Toyota Mall Of Georgia in Buford, GA at all costs. Thanks for reminding myself.
Wow! Thanks for the advice; I've had my eye on a 2007 with 11,000 miles at Milton Martin. :cheers:
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