Try another dealer: my first one (Arlington, TX) acted mute on the subject and "needed to consult Toyota, wait for a Factory person to inspect and approve, never heard of that TSB, yada yada...". Moved to MT and the local dealer had a look at it and as soon as the parts arrived got the new brakes right away.I just know that my local dealer is going to give me crap about this TSB, but I will give them another chance. If they balk, I'll take my service elsewhere.
It was very beneficial for me to print out the TSB and take it to the shop, no questions asked, they performed the work.Try another dealer: my first one (Arlington, TX) acted mute on the subject and "needed to consult Toyota, wait for a Factory person to inspect and approve, never heard of that TSB, yada yada...". Moved to MT and the local dealer had a look at it and as soon as the parts arrived got the new brakes right away.
Bottom line: if your dealership doesn't accomodate you, find another one and let TOY know...
I've posted this before as have others, it's the Toyota Tech site:I'm looking for the official TSB to print out so I can give it to the service adviser when they say it's normal.
Sometimes the brakes will squeak other times they won't. For example today I was trying to get the things to squeak but they wouldn't so I couldn't go in and ask for service.
You know, truth be told, my brakes VERY rarely made any noise and I'm not even sure I had this squeak everyone else has, but when I printed out the TSB and took it to the service dept they replaced what needed to be replaced under the TSB, NO QUESTIONS ASKED!At my last dealer service ,I told them about my howling reverse brakes (6/06) and of course they could not dublicate it, so they put in my "Permanent record" and said to let them know if it continiues. It does. I am going back to them tommorow. Nor.Cal.
the first time my dealer balks at a TSB will be his last opportunity... and then i'll contact Toyota customer service and let them know....called on it today. My vin is within range and miles at 29500. Dealer asked first thing. Then get the dreaded, yeah, we will take a look. I asked if they wanted the TSB number or any information on it. "no." the response.
I bet you money this will be a more than one trip to the dealer to get it fixed.
I had this done two weeks ago. No problem at the dealer...just took it in told them of the TSB and they fixed, no questions asked.So low and behold, new front brake pads, new calipers, new rotors and new clips were replaced. The new brake pads I requested to be replaced (at my expense) since they essentially were doing an entire front brake job, even though I only had 30k miles of normal wear and tear. I visually inspected the worn pads and rotors and compared them to a new set and would say that based on my driving habits the worn set had about another half life left. I could not tell you exactly what causes the noise/squeal based on visual inspection.