Joined
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920 Posts
It looks like Expedition One has been doing it's thing for about 3 years now.
I LOVE the front bumper but the instructions need a revision. Please.
It's up to the customer to cobble together hints from a PDF file and a you tube video. Neither are complete on thier own.
Example 1) Triangle bottom sheet metal bracket. If you follow the instructions you will glide right by the fact it belongs on the 3 posts. Its not mentioned anywhere. The you tube video does mention these and the correct orientation.
Example 2) Squeaky air conditioner radiator bolt? Fine, just don't make us search a forum for the problem after the fact. Own up to it in the instructions, maybe toss in a piece of rubber?
Example 3) The skid plate. Neither the video or the instructions lead you to the only possible way of mounting this, which is not only removing the skid plate but "whatever the curved bars are called" under that. The plate must sandwich between those and the frame to have a prayer of mounting properly. It looks like it was designed to try and line up with factory skid hooks but it's not even close to lining up on my 2010. The exp skid would cover the factory skid plate holes if you just pop it on there like the video says you can.
Have some one spend an hour to create some real instructions and save the customer potential hours and hours combined. Even my windshield wiper tank instructions were created by a forum member here. Those look great! I will know for sure when they ship me the mounting bracket missing from my kit.
Great product, just needs some quality control.
(end mild rant)
Bonus question... the 4" bolt that requires you drill through your frame... how important are those? It seems pretty super secure without them, but maybe someone here knows what magic support they lend?
I LOVE the front bumper but the instructions need a revision. Please.
It's up to the customer to cobble together hints from a PDF file and a you tube video. Neither are complete on thier own.
Example 1) Triangle bottom sheet metal bracket. If you follow the instructions you will glide right by the fact it belongs on the 3 posts. Its not mentioned anywhere. The you tube video does mention these and the correct orientation.
Example 2) Squeaky air conditioner radiator bolt? Fine, just don't make us search a forum for the problem after the fact. Own up to it in the instructions, maybe toss in a piece of rubber?
Example 3) The skid plate. Neither the video or the instructions lead you to the only possible way of mounting this, which is not only removing the skid plate but "whatever the curved bars are called" under that. The plate must sandwich between those and the frame to have a prayer of mounting properly. It looks like it was designed to try and line up with factory skid hooks but it's not even close to lining up on my 2010. The exp skid would cover the factory skid plate holes if you just pop it on there like the video says you can.
Have some one spend an hour to create some real instructions and save the customer potential hours and hours combined. Even my windshield wiper tank instructions were created by a forum member here. Those look great! I will know for sure when they ship me the mounting bracket missing from my kit.
Great product, just needs some quality control.
(end mild rant)
Bonus question... the 4" bolt that requires you drill through your frame... how important are those? It seems pretty super secure without them, but maybe someone here knows what magic support they lend?