Apparently Shannon does not work there anymore and they do not respond to PM's... They are also quoting list when you call. Fortunately they are honoring the prices on their site and are getting my shipment out tonight. Can a Mod reconnect with them and get them back up to speed? Surprisingly I went with them because another vendor refused to price match these guys and then after haggling with them they couldn't ship after 3:00pm? I just spent close to $1000 with that first vendor two weeks ago too. And people wonder why they get beat up over price.