me and buddy tried pushing it in and nothing happens. Almost seems like it has to be pushed in and then the tabs inside get locked into the rectangular notches? Where is the 'snap' your talking about located? Could I visually see it?
those notches have to lock in so it has to be pushed down, in then up. a little muscle may be needed to really square it up and shimmy it in place but like was said, if the snaps aren't broken it should pop right in.
If you don't know how it happened, it probably happened while offroading and the bumper wing hit a ledge. I would check to see if the snaps are broken if its not snapping back in place. Mine snapped back into place pretty easily when i installed my hitch.
Take the bumper off and you will see. It is super easy to take off. When taking mine off I noticed that on that same latch the male end came unhooked from the plastic panel. I just pulled it out of the body and slid it back into it's slot on the plastic cover and it snapped back in place.