Toyota FJ Cruiser Forum banner

Status
Not open for further replies.
1 - 20 of 143 Posts

·
Registered
Joined
·
2,234 Posts
Discussion Starter #1
I dont know about anyone else, but my doug thorley long tubes are rusting away!






This is after 2 months. I've been in contact with Doug Thorley since I have not received a response from Jon Lozom yet. They said they will replace them. Their procedure to replace them is a bit flawed though. They want me to purchase another set of headers, swap them, and send the bad ones back. Then they will refund my money.

I have a problem tying up over $500 because their ceramic coater did a poor job. I also have a problem with having to replace these at all, but it really irks my nerve that these are literally only a few months old.

I'll keep everyone posted.
 

·
Premium Member
Joined
·
16,793 Posts
How else would you do it without getting a rental? Do you still have the OEM manifolds to put back on while those get shipped out????
 

·
Registered
Joined
·
2,234 Posts
Discussion Starter #3
How else would I want them to handle it? Ship me some new headers at no cost, and then arrange to have the bad headers picked up after they've been swapped. I've already paid my money in for this, I dont feel I should have to be paid a second time.

I realize they do it to cover their own asses, but that doesn't mean I have to agree with it I guess.
 

·
Registered
Joined
·
3,712 Posts
Thats weird. The JBA shorty headers are Stainless steel and then I got the titanium ceramic coating. I thought the ceramic coating has to do with heat insulation to keep the engine compartment cooler. I know they aren't as powerful but at least you know the JBAs won't rust and they keep you legal. Sorry to hear about your problems. I agree that they should ship you the new ones and then have you ship the bunk ones back.
 

·
Registered
Joined
·
2,815 Posts
That would burn me a little, actually more than a little, too. That seems to be the way it all works these days. In my most recent case, I authorized the vendor to bill my card, send out a replacement part, pickup the damaged ones and credit me later. They didn't do that and delayed the replacements until they got the damaged ones back. I suppose there's a lot of fraud and ripoffs, but us legitimate buyers always pay for it.. Ron
 

·
Registered
Joined
·
1,630 Posts
obviously they werent properly coated! good luck hope it works out ok at least the damage for now is cosmetic
 

·
Registered
Joined
·
151 Posts

·
Registered
Joined
·
2,234 Posts
Discussion Starter #10
they told me that the rust was no big deal, because the carbon and soot would protect the headers. I didn't want to believe it, but I went with it. I should have just got new ones back then arghhhh
 

·
Registered
Joined
·
375 Posts
so aside from the obvoius problems you are having..... how do you like the headers? Noticable power increase? easy install?
 

·
Registered
Joined
·
1,042 Posts
yeah, because I spent all that money, to settle on spray paint. NOT lol
Get some silver grill paint. Honestly, $500 headers are bound to rust.

They look jet coated but they thinned it out.

Grill paint. It will be painless and you will not notice the difference a month from now.
 

·
Registered
Joined
·
630 Posts
How else would I want them to handle it? Ship me some new headers at no cost, and then arrange to have the bad headers picked up after they've been swapped. I've already paid my money in for this, I dont feel I should have to be paid a second time.

.

WORD!!! (did I just say "word"?)
 

·
Banned
Joined
·
463 Posts
You got me scared to open the box downstairs with my Doug Thorleys in it. Sorry to hear of your troubles. Hope everything gets resolved without you having to buy more headers.
 

·
Premium Member
Joined
·
16,793 Posts
they told me that the rust was no big deal, because the carbon and soot would protect the headers. I didn't want to believe it, but I went with it. I should have just got new ones back then arghhhh
maybe you should go outside, sit down, take some deep breaths, it seems as though you are turning into a pirate.:cowsmile:
 

·
Registered
Joined
·
6,960 Posts
I'm pretty sure all JBA's are stainless and not even the uncoated ones would rust.

What's weird is, on my buddy's 4Runner with mild steel headers, there is still no signs of rust after a year... and we didn't bother coating them.

Does grille paint seriously adhere? Maybe I should suggest that to him just in case (but I really don't want to help him pull them :()
 

·
Registered
Joined
·
353 Posts
I totally remember when you got them! I thought to myself - "new and rusted"
and they told you it's cool???

I agree with you 100% that they should ship you new ones IMMED based on what has happened to you.....You should not have to pay again. and then get refunded.....

I wanted these headers bad - but after I saw that rust a few months ago I was not too sure about their quality control.... especially after they told you it was OK!!! I was about to buy them.....

Whatever the case you should have a replacement sent out IMMED (shipping paid by them) and they pay for shipping back for your old ones.

This is sad that a company would do this to a consumer....

I wish you luck and hope they make good....You paid good $ for a what I thought was a good product....

They need to make this right for you.



techno








they told me that the rust was no big deal, because the carbon and soot would protect the headers. I didn't want to believe it, but I went with it. I should have just got new ones back then arghhhh
 
1 - 20 of 143 Posts
Status
Not open for further replies.
Top