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Was a horrible experience!

Web site was not allowing me to order the tow hitch I wanted so I called and got Mike on the phone. Now, I know I don't have a lot of FJ experience, but treating me like a moron is NO way to earn my business. I had no idea Toyota DIDN'T make that hitch and it was only put on at the dealers, not the factory. Even after this.. it took their shipping department over 36 hours to get a quote on shipping fee's.

The cherry on top is when I was contacted by the GM, who left a voice mail. When I returned his call inside 10 mins.. the guy acted like he had no idea who I was or what I was talking about.... I'm starting to think someone in the parts dept was using his name and didn't figure I would call back.

Oh well, that's my $.02 on these guys.
Buy at your own risk...
 

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Lived in Florida for three years those GOV schools produce some winners:) Don't ever ask the grocery store bag boy to help you find something unless you have hours to waste.
 
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