Toyota FJ Cruiser Forum banner

Tracking trouble

11357 Views 143 Replies 21 Participants Last post by  albysue2
Hi all
I have been trying to track my FJ Cruiser order on the Toyota web site,every time i put in my login details i get a reply telling me that my login details are incorrect or that my order can not be found.I have checked with my dealer and he said that he has given me the right details and claims that the web site may be down,is any one else in Aus. having the same problem tracking their order?
regards
AUSSIE CRUISER
1 - 20 of 144 Posts
Hi

Has your car been built ?, if not , I don't think you can track it , because of the drama's in Japan.
Mine is working fine. I can log in and see all the details it just says that it has not been confirmed by the factory yet. I would ask the dealer to show you how he logged in.
Hi Aus-FJ
Thanks for the advice,i will ring the dealer in the morning
regards
AUSSIE CRUISER
There are a lot of guys in the states with the same issue due to Japan shuting down plants. I wish I could bring my rig over the ditch. This country has lots of places to wheel.

:cheers:
Hi Guys
Quick update,i can now log on to track my FJ,site tells me it is on order plus gives me details,colour etc.
regards
AUSSIE CRUISER
Spoke to the sales guys where I ordered my FJ today. They said that nothing will show up until they start building the car. He said he has never seen anything shown on the tracking site before they start the build. He also told me that my FJ is still down on his stock sheet as a June build :) I can only hope
For those who haven't got to the tracking site, this is what you will find. Blacked out sections are customer, dealer and colour details. You might notice that it had March as planned production month but current status shows "Scheduled for production" - I am not sure if this will change to "In production" or not. The dealer has said a possible June delivery.

See less See more
For those who haven't got to the tracking site, this is what you will find. Blacked out sections are customer, dealer and colour details. You might notice that it had March as planned production month but current status shows "Scheduled for production" - I am not sure if this will change to "In production" or not. The dealer has said a possible June delivery.

Hi outdoorgaz
Just checked on my order,it is showing"Scheduled for production",same as yours,does any one have a confirmed production date?
regards
AUSSIE CRUISER
Dudes

My dealer can't confirm any dates. But they are telling people off the street who enquire , that there is a 6 month waiting list.
I submitted mine 3 weeks ago now and while I have a confirmation number for my order, I haven't been given the batch or cosi numbers yet (dealer said the batch number isn't available yet).

Therefore I don't have access to this website yet.

Did you guys get access to this website as soon as you submitted your order?
Did you guys get access to this website as soon as you submitted your order?
It only took a few days so follow up your dealer.
Let us know how u go with your dealer...

When I contact mine, he saying he don't know much at this moment, no ref numbers no batch numbers....I get much more information and feedback from this forum...!!
Yeah mate, I emailed the dealer today, I have an order number, but no batch number or anything else! :(

Would love to know how everyone else has one except me (and you it seems?) !!
In the same boat dude , have none of those numbers........
Well I'm glad that someone else is getting this other than just me haha :p

If you could let me know (either in this thread, or PM) when you have any updates, that would be awesome!

As you say, we seem to be getting more info off the forums, than from the dealer (which is pretty average in my opinion)

Dealer has told me the fortnightly stock update (which arrives on a Wednesday) may shed further information - this update apparently advises them on build/delivery progress for each car, so as soon as I hear back, I'll let you know.
Well I'm glad that someone else is getting this other than just me haha :p

If you could let me know (either in this thread, or PM) when you have any updates, that would be awesome!

As you say, we seem to be getting more info off the forums, than from the dealer (which is pretty average in my opinion)

Dealer has told me the fortnightly stock update (which arrives on a Wednesday) may shed further information - this update apparently advises them on build/delivery progress for each car, so as soon as I hear back, I'll let you know.
Hi turbulence
Where are you guys situated,your dealers are jerking you both around,if your dealer will not give you the required info contact Toyota customer assist,they were very helpful when my dealer said he had given me the right info but he had not,they got onto him and sorted it out in one day,the info you both require should be available within a couple of working days of ordering your Cruisers,read thru this post and you will see this is correct
regards
AUSSIE CRUISER
Hi Aussie Cruiser

Thank you for the info , if I don't hear anything by midweek I will give Customer asst a call and take it from there:)

Tuberlence as soon as I hear any updates I will let u know ASAP. :bigthumb:


Cheers Guys
1 - 20 of 144 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top