I read all these same problems from people on this board, prior to installing my OME Heavies on.... So, I called ARB and spoke with a technician about this, to make sure that the lift was installed correctly... He stated that the "factory" spring cup faces towards the ground, and the spring rests on top of it.... He said the "OME" spring cup, should face up, and the spring actually rests inside of the cup... If you installed the OME spring cup on the same way the factory spring cup was installed, it will be upside down.... The ARB tech sent me a picture of the correct configuration if anyone needs it. I would have posted it, but its a high resolution picture so its too large. So if you need it, just email me and Ill send it to you...
I paid to have my lift put on, and the well recognized shop didn't even know that the OME spring cup should be put on opposite than the factory one.... My lift has been on for 2 months, and I have yet to hear a clunking noise, so I think that is most likely the issue....
Hope that helps!!!